Services

Arctic Catering & Support Services is customer centric. We listen to you and your customers, whether it means changes to our personalized menus or service offerings, we want to tailor everything we do to suit your needs. On this page, you can learn about some of the many services we offer, but whatever your needs are, AC&SS offers solutions.

Logistics

Logistics

We have many years of experience with the coordination of complexities involved in establishing and maintaining remote camp and lodging operations, onshore and offshore, as well as resupply and expediting for remote locations.

Food Services

Food-Service

Food services are the one of the core aspects of our business, and it’s one we provide reliably – anywhere, anytime, and on time. These services include:

  • Hotel/Restaurant-style Dining Halls
  • Marche-style Cafeterias
  • Catering Operations
  • Specialized Service Support, including:
    • In-flight catering
    • Campus services
    • Senior Services
    • And more

We achieved our pristine food services reputation in the places where food is really important. That’s because food is one of the backbones of our business, and something we have over 40 years of experience and expertise in providing for companies across the globe.

Not only that, but our high quality food product is both affordable and delivered in a method safe to our employees, customers and the environment. Don’t believe our word, though. Believe our training and health and safety certifications, which include:

  • 18001 Compliant Health & Safety Management System
  • 14001 Compliant Environemental Management System
  • ServSafe Food Safety Certified Instructors
  • And more

Hotel Management

services_hotel_management
Our hands-on hotel management style is exemplified through the active involvement we have with hotel owners and their communities. Every property has a tailored management plan and receives continuous support from our senior level and corporate staff.

Like our food services, our team provides management services à la carte, so each owner can procure specific resources needed to support each hotel’s operational team, including:

  • Total Hotel Management
  • Back Office Solutions
  • Revenue Management
  • Sales & Marketing
  • Front Desk Operations
  • Reservations
  • Housekeeping
  • Janitorial Services

Planning and Solutions

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As part of our turnkey camp services, we design camp and facility operations from the ground up. We design and build camps to meet our clients’ needs, while following the highest ethical, safety, and environmental quality standards. As part of camp planning, we offer: Logistics, Camp Acquisition, Permit Assistance, Remote Communications Packages, Camp Operations.

Operations & Maintenance

Montel Massenberg prepping to move inventory in our Arctic Catering warehouse.

Montel Massenberg prepping to move inventory in our Arctic Catering warehouse.

When a client turns their facility management over to AC&SS, we diligently oversee every aspect of operations, leaving our clients free to focus on their core business.

Our services include: Housekeeping, Maintenance, Water/Wastewater, Laundry Services, Administration, Remote Site Management, and More.

Security

Security

AC&SS provides world class security services with officers who are carefully screened and trained to the highest standards. Many come to us with years of professional law enforcement, security and/or military experience. Security and safety related services are tailored to the needs of each client.

Camps

Jill Ahern, at the Kuukpik Hotel, makes sure all rooms are clean and ready for your stay.

Jill Ahern, at the Kuukpik Hotel, makes sure all rooms are clean and ready for your stay.

Whether it's a 20 man drill camp or a 400+ base camp, AC&SS supplies work camps for government agencies and the oil and gas, mining, fishing, construction and hospitality industries, to name a few.

Our services include:

  • Camp Management/Consulting
  • Camp acquisition
  • Camp equipment
  • Remote communications packages
  • Catering, Housekeeping and Janitorial
  • Maintenance, incinerator and generator management
  • Water/wastewater disposal
  • Temporary labor
  • Equipment rental
  • Security
  • Consulting services

Operating safely and efficiently isn't just a goal, it's how we do business. AC&SS's management has designed its culture, to include practical and effective standards that protect the health and safety of our employees, clients, visitors and the public.

Environmental conservation and protection measures are coordinated at the highest levels and undertaken by all staff as a fundamental personal responsibility.

We are proud of our safety record – the best among Alaska’s camp services companies – with a Total Recordable Incident Rate (TRIR) of .76.

We provide safety observation programs and emergency services teams. Our employee training and mentoring programs are the best in the industry. We require employee participation in Safety Observation programs, and Emergency Service teams, and our ongoing training.